Last updated: 25th October, 2025 — This policy explains how Hyde and Seek Games collects and uses personal data related to our games, website, and services.
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Quick summary: We collect information you give us, information from your device or gameplay, and analytics data. We use it to operate and improve our games, provide support, and comply with legal obligations.
1. Introduction & Scope
This Privacy Policy applies to personal data processed by Hyde and Seek Games in connection with our games, websites, services, support, and community features (collectively, the "Services"). It covers players, website visitors, customers, job applicants, and other individuals interacting with us.
Controller: Hyde and Seek Games.
2. Information We Collect
We collect the following types of information. Where specifics depend on the product, we've left placeholders you should fill for your specific game or service.
Support & communications: messages you send to support, feedback, and surveys.
2.2 Information collected automatically
Device & technical data: device model, operating system and version, unique device identifiers, hardware identifiers, crash and performance logs.
Usage & gameplay data: gameplay events, achievements, progress, in-game purchases, session length, interactions with other users.
Log & connection data: IP address, approximate location derived from IP, time zone, game client version, network performance.
2.3 Information from third parties
Public profiles and social account information if you connect via a social login (e.g., display name, avatar).
Advertising & analytics partners (see Third Parties).
If you provide information about other people (e.g., inviting friends), ensure you have their permission and provide their information only as allowed by law.
3. How We Use Your Information
We use your information for the following purposes:
To provide & operate the Services: creating accounts, delivering gameplay, processing purchases, and enabling multiplayer features.
To improve our games: research, analytics, testing, balancing, and personalization of content.
To communicate: customer support, account notifications, security alerts, and marketing (where permitted).
To protect safety & security: fraud prevention, abuse detection, enforcing terms of service, and preventing cheating.
Legal & compliance: responding to legal requests, enforcing our rights, and complying with applicable laws.
Legal basis for EU/EEA users: where GDPR applies, our legal bases may include performance of a contract, legitimate interests (e.g., fraud prevention, product improvement), your consent (for cookies and marketing where required), and legal obligations.
4. Sharing & Disclosure
We may share personal information with:
Service providers: hosting providers, analytics providers, email providers, and other processors who perform services on our behalf.
Affiliates & business transfers: in the case of a merger, sale, or acquisition, user data may be transferred as part of business assets.
Legal requests: to comply with laws, respond to subpoenas, court orders, or government requests.
To protect rights: when necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, or threats to safety.
We do not sell personal information for money.
5. Cookies & Similar Technologies
We and our partners use cookies, local storage, pixel tags, and similar technologies to provide and improve the Services, for authentication, remembering preferences, measuring and analyzing usage, and delivering targeted content where permitted.
Essential cookies: required to provide the basic functionality (log in, session maintenance).
Performance & analytics cookies: to measure and improve performance and features.
Functional cookies: remember settings and preferences.
Advertising & tracking: used by third parties for targeted advertising (where you consent).
To manage cookies: If you prefer, you can manage cookie settings via your browser/device, but disabling some cookies may affect functionality.
6. Security
We take reasonable technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. Measures include encryption in transit (HTTPS/TLS), access controls, regular security reviews, and secure development practices.
No system is completely secure. If a breach occurs that affects your data, we will notify affected users and relevant authorities as required by applicable law.
7. Data Retention
We retain personal data only as long as necessary to fulfill the purposes listed in this policy, to comply with legal obligations, resolve disputes, and enforce our agreements. Typical retention periods:
Account information: retained while account is active and for 30 days after deactivation for fraud prevention and legal compliance.
Analytics and aggregated gameplay data: retained in aggregated or anonymized form indefinitely for product improvement.
8. Your Rights
Depending on where you live, you may have the following rights in relation to your personal data:
Access: request a copy of personal data we hold about you.
Correction: request correction of inaccurate or incomplete data.
Deletion: request deletion of your data (subject to legal exceptions).
Portability: request a structured, machine-readable copy of your data.
Objection & restriction: object to certain data processing or request restriction.
Consent withdrawal: withdraw consent where processing is based on consent (this will not affect processing done prior to withdrawal).
To exercise these rights, contact us at info@hydeandseekgames.com or use the in-game/account settings page: We may need to verify your identity before responding.
9. Third-Party Services & Integrations
We use third-party services for hosting, analytics, crash reporting, social integrations and advertising
Hosting: processes server and infrastructure logs.
Analytics: collects usage metrics and device data.
Crash reporting: collects technical crash data.
Please review the privacy policies of these third parties as they may collect and process personal data independently.
10. Children & Parental Consent
Our Services are not intended for children under the age of 13 (or higher minimum age where required). We do not knowingly collect personal information from children without parental consent.
If we learn we have collected personal information from a child under applicable age without verifying parental consent, we will delete that information. Parents wishing to request deletion or inquire should contact us at info@hydeandseekgames.com.
11. International Transfers
We may transfer and store personal data in countries other than your country of residence (for example, our servers or service providers may be located in different jurisdictions). When transfers occur, we take steps to protect your data consistent with applicable law (e.g., standard contractual clauses, equivalent protections, or by relying on your consent).
If you would like more information about the safeguards used for transfers, contact info@hydeandseekgames.com.
12. Privacy Rights (CPA/PRA)
You may have additional rights under the Consumer Privacy Act (CPA) and Privacy Rights Act (PRA). These include the right to:
Request disclosure of the categories of personal data collected, sold, or disclosed for a business purpose.
Request deletion of personal data (subject to exceptions).
Opt-out of the sale or sharing of personal data for cross-context behavioral advertising (if applicable).
To submit a request, contact us at info@hydeandseekgames.com We will verify your request as required by law. If you are an authorized agent acting on behalf of a consumer, we will require proof of authorization.
13. Data Protection Officer & Contact
If you have privacy questions or wish to exercise your rights, contact:
If you are located in the EU/EEA and are unsatisfied with our response, you may have the right to lodge a complaint with a supervisory authority.
14. Legal Bases & Additional Disclosures
Where applicable (for EU/EEA users), our legal bases for processing personal data include:
Contract performance: processing necessary to provide our Services (e.g., account creation, purchases).
Legitimate interests: product improvement, fraud prevention, security, and analytics, balanced against your rights and interests.
Consent: for optional processing like marketing emails, targeted advertising, and certain cookies.
Compliance with legal obligations: preserving records for tax, accounting or legal claims.
Specify which processing falls under which legal basis in your internal records to support compliance with data protection laws.
15. Links to Other Sites
Our Services may contain links to third-party websites or services not controlled by us. This policy does not apply to those third parties. We encourage you to read their privacy notices before providing personal information.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you (for example, via email or in-game notification) and update the "Last updated" date at the top of this page. Continued use of the Services after the effective date constitutes acceptance.
17. How to Exercise Your Rights — Practical Steps
To make a request under GDPR/CCPA or similar laws, please provide:
Your full name and account username (if applicable).
A return email address or phone number.
A clear description of the request (access, deletion, portability, etc.).
We will acknowledge receipt within a legally required timeframe where applicable and may request information to verify your identity before processing your request.
18. Miscellaneous
25th October, 2025 → Policy effective date.
info@hydeandseekgames.com → Privacy or support email address.